How do I know what product is right for me?
Drop us a line via our contact page and we can help with that!
Do you offer samples?
Yes we do! Samples* are added to every online purchase.
*while supplies last
May I ask for a specific sample?
Of course! If there is anything you would like us to include for you to **sample with your online purchase, please make a note with your order or drop us a line via our contact page.
*subject to availability.
**one specific sample request per order
Do you offer free shipping?
Shipping is free with Canadian purchases over $100* before taxes and after any applied discounts.
*From time to time, we may offer shipping specials. See the banner at the top of the home page.
What is your return policy?
Due to the nature of our products, health, safety + hygiene, we do not accept returns of opened/used purchases. If you receive the wrong item and/or a damaged item, please contact us directly.
We do not accept returns of *sale items, *supplements,* food or *beverage items, *face or *body or *beauty tools for any reason.
*Personal fragrance, perfume, mists are final sale.
Unopened, in store *purchases, with original receipt, may be exchanged or receive a store credit within 7 days. *see above exclusions.
All e-commerce returns are subject to a 20% restocking fee.
We may, at our discretion, issue a credit to be used for future e-commerce purchases.
Shipping will not be refunded nor paid for on returning the item.
We are not responsible for any customs or duties incurred by you in your country of shipping.
Do you offer refills?
Yes, we offer *refills on certain items in store. Those items will be listed as "REFILL IN STORE' on their individual pages.
*your refill container must be clean and in the original brand packaging